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Version: 3.x

Manage currencies

Version
3.x
Updated
View markdown

Audience: store admins · Scope: the Currencies manager · Last reviewed: 2026-07-20

What this does — Controls which currencies customers can shop in and how amounts convert. Two distinct roles matter here, and mixing them up is the classic mistake:

  • Base — the currency you author in. Every price you type anywhere in CBX (products, answers, calculations, shipping) is in the base currency.
  • Default — the currency a visitor sees first. Customers can switch between the active currencies.

Steps​

  1. Open Settings → the embedded Currencies manager:

    The Currencies manager

  2. To add a currency: Add, then fill Title, Currency Symbol (€, $), Currency Code (ISO, e.g. EUR), and the Multiplier — the conversion factor from the base currency (base itself is always 1). With EUR as base and a rate of 1 € = 1.38 $, USD's multiplier is 1.38.

  3. Set Active to Yes to offer it to customers.

  4. Use the list's action buttons on a ticked row: Make Default (what visitors see first) and Make Base (what prices are authored in).

What happens next​

Every displayed amount — configurator, cart, checkout, order emails — converts through the multiplier, unless a product/answer carries an explicit price override for that currency (overrides beat conversion; use them for "pretty" round prices in a foreign currency).

Good to know​

  • Multipliers are not live exchange rates. They stay where you set them — review them on a schedule if you sell in multiple currencies seriously.
  • Think twice before changing the base currency on a running store: every entered price keeps its number but changes meaning. Changing the default is harmless.
  • Orders snapshot the currency and rate at purchase time — old orders don't move when you update a multiplier.
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