Work the recommendations

Version

4.0 preview

Updated

11 Aug 2026

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Audience: store owners and shop managers · Scope: the Recommendations screen — the backlog, its statuses, the contacts and the email · Last reviewed: 2026-08-11

AI Assistant → Recommendations is the living to-do list your assistant's conversations produce, split by who can act on it. It maintains itself: as conversations are analysed, new evidence either joins a recommendation the list already has or opens a new one. Nothing to generate, nothing to re-read — what you see is current, and the bar above the tabs says so.

Every recommendation is backed by the conversations that raised it: the visitor's own words, quoted, with a link into the journal while the conversation exists. A recommendation without evidence cannot exist.

Each entry carries the visitor quotes that raised it, how many conversations hit the same wall, and a payoff — how much effect it buys for how much effort.

The five groups

Group	Gets	Typically
Catalog & marketing	Product explanation gaps	Whoever writes product content
Product owner	Requests visitors made that the shop could not fulfil	Whoever decides what the shop does next
Developers	Likely bugs, each with a ready-made brief	Your developer, agency or in-house team
Software vendor	Feature proposals — abilities the assistant lacked	Your ConfigBox contact
The whole team	Frustrated visitors	Usually the owner or customer experience

Each tab counts what still needs action. A group at zero is good news, not an empty screen.

Working the list

Each recommendation can be marked done (say what was done — the note stays on the record) or dismissed (say why — dismissed items stay dismissed; the analysis will not re-file them). Resolved items collapse into Done & dismissed below the list, from where they can be reopened.

Two statuses the system sets on its own:

• sent to the contact — the item was covered by an email from this screen.
• regressed — the item was marked done, and then new conversations hit the same problem. The strongest signal on the screen: a fix that did not hold.

The contacts and the email

Each group has a name and email address in Settings → AI Configurator Assistant. Leave a group empty and nothing breaks — its list stays readable, only the send button is disabled.

1. Press Write an email about these. The assistant writes a short email from the group's open items — what to do first and why, quoting real visitors.

2. Read it. Subject and message are editable; change anything.

   

3. Press Send it. Exactly what you see goes out, the covered items are marked sent, and the email itself is kept on record — what was sent to whom, when, covering which items.