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Version: 4.0 preview

Add answers to a question

Version
4.0 preview
Updated
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Audience: store admins · Scope: the Predefined Answers of a choice question · Last reviewed: 2026-07-20

What this does — Fills a choice-type question (radio buttons, dropdown, checkbox, clickable images) with its selectable answers — each with its own price, image, description, availability and position.

Before you start​

  • Create the question with a choice type.
  • Know each answer's price effect (a fixed surcharge? computed? free?) and have images ready if the question shows pictures.

Steps​

  1. Open the question. In Predefined Answers you see the answer table — ID, ordering handle, SKU, price, title, rule, calculation, default, active:

    A question's Predefined Answers

    A question's Predefined Answers

  2. Click Add to create an answer (or tick + Copy an existing one), and fill its form:

    • Title — per language; what the customer reads.
    • SKU — right under the title: the answer's article number; can be shown on order line items.
    • Pricing — Calculated price decides how the answer is priced. No: the answer adds the static Price, and Price Overrides can pin explicit amounts per currency or customer group. Yes: a Price Calculation of this product works out the amount instead, and the static fields make way for the calculation and its overrides. A Was Price shows a struck-through before-price either way.
    • Recurring pricing — only for a product that uses recurring pricing: the subscription amount, with its own Calculated recurring price switch, so a calculated one-off surcharge can go with a flat monthly amount and the other way round.
    • Weight — what this answer adds to the cart weight (relevant for weight-based shipping), or a Weight Calculation that works it out.
    • Default — preselect this answer when the customer arrives.
    • Picker Image — the image used in clickable-image questions; a Visualization Image (plus stacking order) is the overlay layer for the product's 2D composite preview.
    • Availability: Available switches the answer on/off; Availability date makes it selectable only from a date, and "disable when not available" shows it greyed-out with an "Available on …" note instead of hiding it.

  3. Save, and drag the rows into the order customers should see. The Active check in each row publishes/unpublishes the answer in place.

What happens next​

Answers show up in the configurator immediately, with their price effects in the live summary. The row's Rule and Calculation columns show at a glance which answers carry conditional visibility or computed pricing.

Good to know​

  • An answer belongs to exactly one question. To offer the same choice on another question, copy the answer there — the copies are independent afterwards (its price, rule and images can differ per question, which is usually exactly what you want).
  • A calculation attached to an answer overrides its static price — see where prices come from.
  • A rule on an answer shows/hides that single choice — see build a rule. "Display while disabled" chooses between hiding and greying out.
  • Answer custom fields (labels defined in Settings) attach free-form data to an answer that rules and calculations can read — e.g. a "mounting-holes" number a formula uses.
  • Deleting an answer that rules or calculations reference is blocked with a message naming the dependency; deactivate instead if you just want it off the storefront.
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